Protecting the privacy of our donors and patron members is our top priority at the Omaha Zoo Foundation. This is why I wish to inform you of a recent security incident that occurred with one of our third-party service providers. Blackbaud, our database provider, notified us that they discovered and stopped a ransomware attack that involved non-profit organizatins across the country, including the Omaha Zoo Foundation.
Information that may have been compromised included names, addresses, emails, phone numbers and a history of your relationship with us, such as donation dates and amounts. I want to reassure you that, as a matter of policy, the Omaha Zoo Foundation never retains personal financial information, including credit card numbers, passwords or banking account information. So this type of data was never at risk.
Blackbaud immediately contacted law enforcement and ultimately paid the cybercriminal’s demand with confirmation that the copy of the stolen data had been destroyed. Based on the nature of the incident, and the results of a law enforcement investigation, they have assured us that there is no reason to believe that any data went beyond the cybercriminal, was or will be misused, or will otherwise be made available publicly.
As a best practice, we recommend you remain vigilant and promptly report any suspicious activity to us and to the proper law enforcement authorities.
We sincerely apologize for this incident and regret any inconvenience it may cause you. Should you have any further questions or concerns regarding this matter, please contact me personally at (402) 738-2037 or via email at firstname.lastname@example.org.
President & CEO
Omaha Zoo Foundation